Refund policy

🔄 Return & Refund Policy

At Glow Skin By Dr Shyfa, your satisfaction is our top priority. 🤍 We want you to feel completely confident and happy with every order, which is why we offer a simple, transparent, and customer-friendly return policy. ✨

📦 Open Parcel Before You Pay

Since we offer Cash on Delivery (COD), you can open and inspect your parcel before making the payment. 👀

• ✅ If you're happy with the product, simply pay the rider and enjoy your order.
• ❌ If you're not satisfied, you can return it right there at your doorstep — no payment required, no questions asked.

🔁 Easy Returns

We believe in complete shopping confidence, that's why:

• 🙋♀️ You can check your product on the spot when it arrives.
• 🚫 If it's not what you expected, you're free to decline and return it immediately with the delivery rider.
• 🤍 No extra charges, no hassle — your comfort matters to us.

💡 Please Note

• 📌 Returns are accepted at the time of delivery, while the parcel is still with our rider.
• 📌 Once the parcel is accepted and payment is made, please inform our support team as soon as possible for further assistance.
• 📌 This policy ensures a safe, fair, and worry-free experience for every customer across Pakistan. 🇵🇰

📞 Need Help?

Our team is always here for you! For any questions regarding your order, return, or refund, feel free to Contact Us — we're happy to help. 💬